Public policy must regulate algorithms and AI to avoid adverse impact on society
A rethink of public policy is absolutely essential if non-desirable impacts of artificial intelligence on human race are to be arrested.
Businesses are increasingly utilising algorithms to improve their pricing models, enhance customer experience and optimise business processes. Governments are employing algorithms to detect crime and determine fines. Consumers are benefitting from personalised services and lower prices. However, algorithms have also raised concerns such as collusions and malfunctioning, privacy, competition issues, and information asymmetry.
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